Prepaid Services

Prepaid Services

Prepaid Electricity

even easier to purchase prepaid electricity with MyPay, recharge your electricity meter today!

Buy prepaid electricity in four (4) simple steps:

1. Enter PIN
2. Enter meter number
3. Enter amount of electricity you wish to purchase
4. Confirmation message of successful transaction

It is important that as a customer you ensure that your MyPay account has a sufficient balance to cover the amount of prepaid electricity you wish to purchase.

Air Time Top Up

Voucher

1. Enter PIN   
2. Enter Voucher Amount   
3. Confirmation Message Displayed   
4. SMS sent with token details

Direct Top (Currently not available. Will communicate when done)

1. Enter PIN   
2. Enter Mobile
3. Number Enter Amount  
4. Confirmation Message
5. Displayed SMS sent with token details

Mobile and Online portal to follow the same steps but at the moment, the below are the steps;

Mobile App

1. Airtime
2. Enter Number
3. Enter Amount
4. Confirmation of details
5. Enter passcode
6. SMS sent with token details

Online Portal

1. Bill Payments
2. Enter
   1. Number
   2. Amount (pre-determined voucher amounts)
3. Confirmation of details
4. Enter passcode
5. SMS sent with token details

TV Subscriptions

Paying for your monthly TV subscription has never been easier!

Whether you are a TOPSTAR or DSTV/GOTV user, pay your TV subscription through MyPay. You will need your smart card/customer number to use this service.

DSTV/GOTV

1.  Go to pay bills option on the main menu
2. Select DSTV
3. Enter PIN
4. Enter account number
5. Enter smartcard number
6. Enter amount to be paid
7. Confirmation message of successful DSTV bill payment displayed

Topstar TV

1. Go to pay bills option on the main menu
2. Select Topstar
3. Enter PIN
4. Enter account number
5. Enter amount to be paid
6. Confirmation message of successful Topstar bill payment displayed